Our Policies
Your Rights, Privacy & Our Policies
Explore our comprehensive policies designed to support and empower your NDIS experience with clarity and confidence.
Policies
Complaints and Feedback Policy
Feedback_and_Complaints_Policy_Collective_Pathways Ensure your personal information is protected and handled with care.
Complaints and Feedback Policy
Feedback_and_Complaints_Policy_Collective_Pathways Ensure your personal information is protected and handled with care.
Participant Rights and Responsibilities
Rights_of_Participants_Collective_Pathways Manage incidents effectively to maintain a safe environment.
Service Charter / Code of Conduct
PB Participant Service Charter PDF Understand your rights and responsibilities as a participant.
Conflict of Interest Policy
Conflict_of_Interest_Collective_Pathways Our commitment to ethical and respectful service delivery.
Cancellation / Short Notice Policy
Cancellation_Policy_Collective_Pathways Promoting accessibility and inclusivity for everyone.
Incident Management Policy
Incident_Management_Policy_Collective_Pathways Share your experiences and help us improve our services.
Referral
CP Referral and Risk Assessment Refer a friend today.